emirates7 - As part of the Government Services Design and Development Project, the General Secretariat of the Sharjah Executive Council organised a series of brainstorming sessions over three weeks, focusing on the "Plan Approval and Building Permit" workshop.
This initiative is part of a broader effort to re-engineer and enhance key government services across various departments. The goal is to improve customer experiences, streamline processes, and reduce the time needed to complete transactions, ultimately leading to more efficient public services.
The project is in line with the vision of H.H. Sheikh Sultan bin Mohammed bin Sultan Al Qasimi, Crown Prince and Deputy Ruler of Sharjah, and Chairman of the Executive Council, who aims to drive a major transformation in government services. The objective is to gain a deeper understanding of customer needs, boost satisfaction and trust, and improve the overall quality of life in Sharjah.
The workshop, held at the Sharjah Municipality headquarters, focused on developing future models for the plan approval and building permit processes. Key officials present included Khalid bin Butti Al Muhairi, Chairman of the Housing Department; Omar Khalfan bin Huraimel Al Shamsi, Chairman of the Department of Municipal Affairs; Hamad Jumaa Al Shamsi, Chairman of the Planning and Survey Department; Asma Rashid bin Taliah, Secretary-General of the Executive Council; Sheikh Saud Sultan bin Mohammed Al Qasimi, Director-General of the Sharjah Digital Department; and Obaid Saeed Al Tuniji, Director-General of Sharjah Municipality.
The session was also attended by senior officials and representatives from other government departments.
The brainstorming sessions brought together a variety of managers, specialists, and experts from different departments, as well as representatives from private-sector engineering consultancy firms. Their shared aim was to propose innovative technological and administrative solutions to improve service delivery and ensure a quicker, more accurate process for plan approvals and building permits.
The Sharjah Executive Council Secretariat is continuing its series of workshops designed to enhance government services across various economic and social sectors.
This initiative is part of a broader effort to re-engineer and enhance key government services across various departments. The goal is to improve customer experiences, streamline processes, and reduce the time needed to complete transactions, ultimately leading to more efficient public services.
The project is in line with the vision of H.H. Sheikh Sultan bin Mohammed bin Sultan Al Qasimi, Crown Prince and Deputy Ruler of Sharjah, and Chairman of the Executive Council, who aims to drive a major transformation in government services. The objective is to gain a deeper understanding of customer needs, boost satisfaction and trust, and improve the overall quality of life in Sharjah.
The workshop, held at the Sharjah Municipality headquarters, focused on developing future models for the plan approval and building permit processes. Key officials present included Khalid bin Butti Al Muhairi, Chairman of the Housing Department; Omar Khalfan bin Huraimel Al Shamsi, Chairman of the Department of Municipal Affairs; Hamad Jumaa Al Shamsi, Chairman of the Planning and Survey Department; Asma Rashid bin Taliah, Secretary-General of the Executive Council; Sheikh Saud Sultan bin Mohammed Al Qasimi, Director-General of the Sharjah Digital Department; and Obaid Saeed Al Tuniji, Director-General of Sharjah Municipality.
The session was also attended by senior officials and representatives from other government departments.
The brainstorming sessions brought together a variety of managers, specialists, and experts from different departments, as well as representatives from private-sector engineering consultancy firms. Their shared aim was to propose innovative technological and administrative solutions to improve service delivery and ensure a quicker, more accurate process for plan approvals and building permits.
The Sharjah Executive Council Secretariat is continuing its series of workshops designed to enhance government services across various economic and social sectors.