emirates7 - As part of the Government Services Design and Development Project, the General Secretariat of the Sharjah Executive Council conducted a series of brainstorming sessions over three weeks, centered on the Plan Approval and Building Permit workshop. This initiative is a key component of a broader effort to restructure and enhance high-priority government services across multiple departments. The primary goal is to improve customer experience, streamline administrative processes, and minimize transaction times, ultimately fostering more efficient and seamless government services.
This project aligns with the vision of His Highness Sheikh Sultan bin Mohammed bin Sultan Al Qasimi, Crown Prince and Deputy Ruler of Sharjah, and Chairman of the Executive Council, to drive a transformative shift in government services. By prioritizing a deeper understanding of customer needs and expectations, the initiative seeks to enhance satisfaction, build public trust, and improve overall quality of life in Sharjah.
Developing Future Service Models
Held at the Sharjah Municipality headquarters, the workshop focused on devising innovative models for plan approval and building permit processes. Several high-ranking officials attended, including:
H.E. Engineer Khalid bin Butti Al Muhairi, Chairman of the Housing Department
H.E. Omar Khalfan bin Huraimel Al Shamsi, Chairman of the Department of Municipal Affairs
H.E. Engineer Hamad Jumaa Al Shamsi, Chairman of the Planning and Survey Department
H.E. Asma Rashid bin Taliah, Secretary-General of the Executive Council
Sheikh Saud Sultan bin Mohammed Al Qasimi, Director-General of Sharjah Digital Department
H.E. Obaid Saeed Al Tuniji, Director-General of Sharjah Municipality
The workshop also welcomed senior officials and representatives from various government entities.
Collaboration to Enhance Services
Bringing together managers, specialists, and industry experts from multiple government departments, along with representatives from private-sector engineering consultancy firms, the sessions aimed to explore innovative technological and administrative solutions for improving service efficiency. The discussions focused on developing faster, more precise processes for obtaining plan approvals and building permits.
The General Secretariat of the Sharjah Executive Council remains committed to implementing a series of structured and time-bound workshops designed to refine government services across economic and social sectors. These initiatives reflect an ongoing commitment to innovation and continuous improvement, ensuring that customer-centric advancements remain at the heart of government service delivery.
This project aligns with the vision of His Highness Sheikh Sultan bin Mohammed bin Sultan Al Qasimi, Crown Prince and Deputy Ruler of Sharjah, and Chairman of the Executive Council, to drive a transformative shift in government services. By prioritizing a deeper understanding of customer needs and expectations, the initiative seeks to enhance satisfaction, build public trust, and improve overall quality of life in Sharjah.
Developing Future Service Models
Held at the Sharjah Municipality headquarters, the workshop focused on devising innovative models for plan approval and building permit processes. Several high-ranking officials attended, including:
H.E. Engineer Khalid bin Butti Al Muhairi, Chairman of the Housing Department
H.E. Omar Khalfan bin Huraimel Al Shamsi, Chairman of the Department of Municipal Affairs
H.E. Engineer Hamad Jumaa Al Shamsi, Chairman of the Planning and Survey Department
H.E. Asma Rashid bin Taliah, Secretary-General of the Executive Council
Sheikh Saud Sultan bin Mohammed Al Qasimi, Director-General of Sharjah Digital Department
H.E. Obaid Saeed Al Tuniji, Director-General of Sharjah Municipality
The workshop also welcomed senior officials and representatives from various government entities.
Collaboration to Enhance Services
Bringing together managers, specialists, and industry experts from multiple government departments, along with representatives from private-sector engineering consultancy firms, the sessions aimed to explore innovative technological and administrative solutions for improving service efficiency. The discussions focused on developing faster, more precise processes for obtaining plan approvals and building permits.
The General Secretariat of the Sharjah Executive Council remains committed to implementing a series of structured and time-bound workshops designed to refine government services across economic and social sectors. These initiatives reflect an ongoing commitment to innovation and continuous improvement, ensuring that customer-centric advancements remain at the heart of government service delivery.