emirates7 - The World Governments Summit (WGS), in partnership with FTI Consulting, Inc., has released a new global report titled "Efficiency Unleashed: Innovative Strategies in Governmental Operations," offering a forward-thinking yet actionable roadmap to help governments boost national resilience, enhance service quality, and build public trust through improved efficiency.
The report addresses mounting global challenges faced by governments — including budget constraints, rapid technological advancement, and growing public expectations — and proposes three key strategies for transformation: agile governance and deregulation, radical operational optimisation, and innovative financing methods rooted in value capture.
Reem Baggash, Deputy Managing Director for Strategy, Content and Communications at WGS, stated that the report calls on governments worldwide to revamp their administrative and financial structures to keep pace with rapid change. “Efficiency is no longer optional — it’s essential,” she emphasized, adding that WGS remains dedicated to providing leaders with the tools, insights, and frameworks necessary to more agile, resilient, and effective government models.
Using insights from global research and successful case studies from countries such as the UAE, Denmark, and the UK, the report demonstrates how governments can increase productivity and service satisfaction while using fewer resources.
Key insights from the report include:
Efficiency drives economic performance: With public spending making up an average of 32% of GDP, increasing efficiency in the public sector has a major impact on national economies.
Regulatory innovation is gaining traction: Countries are moving toward adaptive, results-focused regulatory models. Methods such as principles-based regulation, policy labs, and regulatory sandboxes are helping governments test and refine policies in real time. Denmark and the UK, in particular, have shown tangible benefits from these approaches.
Artificial intelligence is revolutionizing public services: The report finds that up to 84% of routine government service tasks — spanning more than 200 functions — could be automated. This would allow public employees to focus on strategic priorities and improve responsiveness. The UAE and Denmark have already realized significant labor savings and efficiency gains through automation.
Citizen satisfaction remains uneven: OECD data reveals around 70% satisfaction in sectors like healthcare, education, and justice, compared to only 60% for administrative services — pointing to an urgent need for more user-centered service design and digital innovation.
Innovative financing is transforming public funding: Governments are increasingly using new tools such as value capture budgeting, social impact bonds, blockchain-based digital bonds, and green bonds to finance public services more transparently and sustainably.
Antoine Nasr, Senior Managing Director and Head of FTI Consulting Middle East, noted that governments today are under pressure to deliver more, faster, and with fewer resources. “This report underscores that public sector productivity is no longer optional — it is a cornerstone of national resilience and competitiveness,” he said.
Ultimately, the report reframes efficiency as a strategic driver — not merely about cutting costs, but about enabling innovation, improving citizen outcomes, and ensuring governments are future-ready. It signals a cultural shift across the public sector, embracing experimentation, encouraging innovation, and focusing on real-world impact over bureaucratic compliance.
The World Governments Summit continues to serve as a global platform dedicated to shaping the future of governance by identifying global trends, challenges, and solutions that empower public sector transformation.
FTI Consulting, Inc., with over 8,100 employees across 33 countries and territories, is a leading global advisory firm that supports organizations navigating transformation and crisis.
The report addresses mounting global challenges faced by governments — including budget constraints, rapid technological advancement, and growing public expectations — and proposes three key strategies for transformation: agile governance and deregulation, radical operational optimisation, and innovative financing methods rooted in value capture.
Reem Baggash, Deputy Managing Director for Strategy, Content and Communications at WGS, stated that the report calls on governments worldwide to revamp their administrative and financial structures to keep pace with rapid change. “Efficiency is no longer optional — it’s essential,” she emphasized, adding that WGS remains dedicated to providing leaders with the tools, insights, and frameworks necessary to more agile, resilient, and effective government models.
Using insights from global research and successful case studies from countries such as the UAE, Denmark, and the UK, the report demonstrates how governments can increase productivity and service satisfaction while using fewer resources.
Key insights from the report include:
Efficiency drives economic performance: With public spending making up an average of 32% of GDP, increasing efficiency in the public sector has a major impact on national economies.
Regulatory innovation is gaining traction: Countries are moving toward adaptive, results-focused regulatory models. Methods such as principles-based regulation, policy labs, and regulatory sandboxes are helping governments test and refine policies in real time. Denmark and the UK, in particular, have shown tangible benefits from these approaches.
Artificial intelligence is revolutionizing public services: The report finds that up to 84% of routine government service tasks — spanning more than 200 functions — could be automated. This would allow public employees to focus on strategic priorities and improve responsiveness. The UAE and Denmark have already realized significant labor savings and efficiency gains through automation.
Citizen satisfaction remains uneven: OECD data reveals around 70% satisfaction in sectors like healthcare, education, and justice, compared to only 60% for administrative services — pointing to an urgent need for more user-centered service design and digital innovation.
Innovative financing is transforming public funding: Governments are increasingly using new tools such as value capture budgeting, social impact bonds, blockchain-based digital bonds, and green bonds to finance public services more transparently and sustainably.
Antoine Nasr, Senior Managing Director and Head of FTI Consulting Middle East, noted that governments today are under pressure to deliver more, faster, and with fewer resources. “This report underscores that public sector productivity is no longer optional — it is a cornerstone of national resilience and competitiveness,” he said.
Ultimately, the report reframes efficiency as a strategic driver — not merely about cutting costs, but about enabling innovation, improving citizen outcomes, and ensuring governments are future-ready. It signals a cultural shift across the public sector, embracing experimentation, encouraging innovation, and focusing on real-world impact over bureaucratic compliance.
The World Governments Summit continues to serve as a global platform dedicated to shaping the future of governance by identifying global trends, challenges, and solutions that empower public sector transformation.
FTI Consulting, Inc., with over 8,100 employees across 33 countries and territories, is a leading global advisory firm that supports organizations navigating transformation and crisis.