ICP activates business continuity plan for smooth passenger flow at airports

emirates7 - The Federal Authority for Identity, Citizenship, Customs, and Port Security (ICP) has confirmed that it has implemented all necessary measures to ensure uninterrupted airport operations throughout the UAE. This involves close collaboration with all relevant operational entities to manage the impact of recent regional and political developments that have resulted in airspace closures in some countries. The main objective is to maintain passenger safety and smooth travel while upholding high service standards.

The ICP emphasized that its approved emergency business continuity plan was promptly activated in response to these events. This plan guarantees operational flexibility and minimizes travel disruptions, especially in light of airspace restrictions imposed by certain nations. It includes detailed operational and regulatory procedures carried out in partnership with strategic stakeholders.

To ensure maximum readiness and quick response, the Authority has reinforced airport field teams with skilled personnel and strong operational resources available around the clock.

Additionally, the ICP is working closely with all concerned bodies to assist stranded passengers by providing essential support such as temporary housing, logistical assistance, and reliable information.

A streamlined passenger entry system at UAE airports has also been introduced, tailored to current operational requirements. Support teams are offering direct guidance to passengers, coordinating immediately with UAE airlines for flight rescheduling.

The Authority expressed gratitude to passengers for their patience and cooperation amid these exceptional regional challenges. It reaffirmed its steadfast commitment to taking all necessary actions to safeguard all travelers in any situation or emergency. This commitment reflects genuine Emirati values, proactive service standards, and comprehensive crisis management plans, ensuring seamless service delivery for both arrivals and departures in line with the highest international standards.